DM400C, DM475 Support
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Top Articles
Learn how to resolve jamming issues on the DM400C and DM475.
Restart the SmartLink device and meter, check the connections, and change your connection option to resolve SmartLink wired connections.
Learn how to resolve Low battery and other battery messages on the DM300C, DM400C, and DM475.
Learn how to resolve PC Meter Connect connection issues.
Dial-up connections are no longer available as of October 1, 2022.
Network & Connectivity
Use a SmartLink device to connect your meter to the Pitney Bowes Data Center. These instructions are for first-time users who have never installed a SmartLink device on the mailstation2, DM125, DM300C, DM400C, or DM475.
Network & Connectivity
Use a SmartLink device to connect your meter to the Pitney Bowes Data Center. These instructions are for first-time users who have never installed a SmartLink device on the mailstation2, DM125, DM300C, DM400C, or DM475.
Documents and Software
For information on service offerings and level of support, download the Pitney Bowes Technical Support Overview