ParcelPoint™ Smart Lockers Support
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Install & Setup
Using Your Product
Fixing & Maintenance
Network & Connectivity
The following URLs and IP addresses must be accessible in order for the system to connect to the internet.
Features & Settings
You can add up to 10 custom fields to several different screens in the system.
Divisions are subsets of your enterprise, which is the topmost level of your organization. Each division can contain multiple locations within it. Learn how to create and manage them.
You can add, edit, and delete contacts in your address book as needed.
Receiving
You can configure how clients interact with the lockers.
You can use PitneyTrack mobile app on the Tracking Assistant to receive and drop off packages directly at a rear loading locker bank.
You can use the PitneyTrack mobile app on the Tracking Assistant to receive and drop off packages directly at a front loading locker bank.
Network & Connectivity
The following URLs and IP addresses must be accessible in order for the system to connect to the internet.
Documents and Software
For information on service offerings and level of support, download the Pitney Bowes Technical Support Overview