PitneyTrack® Enterprise Support
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Install & Setup
Using Your Product
Fixing & Maintenance
Network & Connectivity
The following URLs and IP addresses must be accessible in order for the system to connect to the internet.
Features & Settings
You can add up to 10 custom fields to several different screens in the system.
An admin can decide which fields appear, are hidden or are required to be completed when you receive, deliver or edit a package or pouch.
Use the delivery settings to choose how to handle packages during delivery, like needing signatures or ID scans.
Delivery locations help you track where a package is or is headed, such as a building, floor, or mail stop, and record package-related events tied to that location. You can also filter and view package data by location.
Divisions are subsets of your enterprise, which is the topmost level of your organization. Each division can contain multiple locations within it. Learn how to create and manage them.
You can add, edit, and delete contacts in your address book as needed.
Receiving
You can use PitneyTrack mobile app on the Tracking Assistant to receive and drop off packages directly at a rear loading locker bank.
You can use the PitneyTrack mobile app on the Tracking Assistant to receive and drop off packages directly at a front loading locker bank.
Network & Connectivity
The following URLs and IP addresses must be accessible in order for the system to connect to the internet.
For information on service offerings and level of support, download the Pitney Bowes Technical Support Overview