DM100i

DM100i Support

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Install & Setup
Network & Connectivity
Fixing & Maintenance
Network & Connectivity Errors & Troubleshooting
Network & Connectivity
Installing a wired network connection with SmartLink on the mailstation2 and DM125-DM475
Use a SmartLink device to connect your meter to the Pitney Bowes Data Center. These instructions are for first-time users who have never installed a SmartLink device on the mailstation2, DM125, DM300C, DM400C, or DM475.
Connection errors on the DM100i
Troubleshoot PC Meter Connect or dial-up issues to successfully connect with the DM100i.

Documents and Software

How to withdraw a DM100i and DM125 with an ink out or no ink tank detected message DM100i, DM125 with Standard Scale Return Instructions DM125 Installation Guide
For information on service offerings and level of support, download the Pitney Bowes Technical Support Overview